Privacy Policy for Villa Tracker:

Last Updated: 11.08.2024

Villa Tracker (“we”, “us”, or “our”) operates the website www.landing.villatracker.com (the “Site”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

• Business Name: Villa Tracker
• Address: Mettlenstrasse 16, 3780 Gstaad, Switzerland
• Phone Number: +41 79 489 70 21
• Email Address: info@villatracker.com

2. Information We Collect

We collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and address when you fill out forms or contact us.
• Technical Data: IP address, browser type, operating system, and other technical data collected via cookies and other tracking technologies.
• Usage Data: Information about how you use our Site, including pages viewed, time spent on pages, and navigation paths.
• Communication Data: Information from your communications with us, including emails, phone calls, and chat messages.

3. How We Use Your Data

We process personal data for the following purposes:

• To Provide Services: To respond to inquiries, process bookings, and provide customer support.
• To Improve Our Services: To analyze how our Site is used, monitor trends, and improve user experience.
• To Communicate with You: To send you updates, promotional materials, and respond to your inquiries.
• To Ensure Security: To protect our Site, services, and users from fraud, unauthorized access, and other security issues.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for a specific purpose (e.g., subscribing to a newsletter).
• Contractual Necessity: When processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
• Legal Obligation: When we must comply with a legal obligation.
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

5. How We Share Your Data

We may share your personal data with:

• Service Providers: Third-party companies that provide services on our behalf, such as hosting, analytics, and marketing. These providers are obligated to keep your data secure and only process it as instructed by us.
• Legal and Regulatory Authorities: When required by law or in response to legal processes, we may disclose your data to regulatory bodies, law enforcement agencies, or courts.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure servers, and access control protocols.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request access to your personal data and obtain a copy.
• Right to Rectification: You can request correction of any inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your data in certain situations.
• Right to Data Portability: You can request that your data be transferred to another controller in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent to data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

9. Exercising Your Rights

To exercise any of your rights, please contact us using the details provided at the beginning of this Privacy Policy. We will respond to your request within one month.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your browsing activity on our Site. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on our Site with an updated “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: info@villatracker.com 
• Phone: +41 79 489 70 21
• Address: Mettlenstrasse 16, 3780 Gstaad, Switzerland